Service Support

Service Support

Service Support
6/24/3 Service Commitment
6

A solution will be provided within 6 hours.

24

If necessary, after-sales service engineers will arrive on-site within 24 hours.

3

3 Steps: Resolve the leakage issue, analyze the cause of leakage, and provide guidance on installation and daily maintenance.

Service Support
LANDTEC HEART SERVICE
LANDTEC HEART SERVICE

With the enhancement of service awareness, Landtec has became a "manufacturing + service" company. the service center has been set up in Shijiazhuang in 2015, integrating pre-sales consultation, in-sale support, after-sales service and maintenance, forming a closed-loop service chain. The center has a professional after-sales service team with the "6-24-3" commitment criterion: respond to needs within 6 hours, deal with on-site within 24 hours, and solve problems in 3 steps to ensure timely and professional service. In addition, Zhejiang Lantian also takes Beijing, Tianjin, Guiyang and Wenzhou as the center to build a national service network, regularly communicates with customers, conducts on-site research frequently; and strives to provide customized services. Zhejiang Landtec is committed to providing a comprehensive and efficient service experience for customers.

images