With the enhancement of service awareness, Landtec has became a "manufacturing + service" company. the service center has been set up in Shijiazhuang in 2015, integrating pre-sales consultation, in-sale support, after-sales service and maintenance, forming a closed-loop service chain. The center has a professional after-sales service team with the "6-24-3" commitment criterion: respond to needs within 6 hours, deal with on-site within 24 hours, and solve problems in 3 steps to ensure timely and professional service. In addition, Zhejiang Lantian also takes Beijing, Tianjin, Guiyang and Wenzhou as the center to build a national service network, regularly communicates with customers, conducts on-site research frequently; and strives to provide customized services. Zhejiang Landtec is committed to providing a comprehensive and efficient service experience for customers.
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6
A solution will be provided within 6 hours.
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24
If necessary, after-sales service engineers will arrive on-site within 24 hours.
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3
3 Steps: Resolve the leakage issue, analyze the cause of leakage, and provide guidance on installation and daily maintenance.


